Family Engagement ECHO Series Recordings

This recordings of the Family Engagement ECHO Series event featured reflections from the Family Navigators team on family engagement, information on the Pediatric Care Management Program from Mass General Hospital, and new NC InCK tools and recommendations related to family engagement.

Shared Action Plan ECHO Series Recordings

This recording of the Shared Action Plan (SAP) ECHO Series event featured tips for SAP success, the experiences of Family Navigators who have used the SAP, details on the integrated care team model, tips for how to be family-centered, and a family’s perspective regarding the SAP.

Schools Guide

The purpose of this guide is to provide a general overview of the structure, staff roles and student support services available in schools and school districts in NC InCK counties. The guide describes how Family Navigators may collaborate with school personnel to support NC InCK children and families in the
school setting.

Guide to Integrated Care Teams and the NC InCK Shared Action Plan (SAP)

The first half of this guide provides education and resources for Family Navigators on the formation and convening of an integrated care team to improve care and support NC InCK members and families. The second half of this guide prepares Family Navigators to work with a family and complete a Shared Action Plan (SAP). The guide includes an overview of individuals involved in creating a SAP, instructions for how to work with families to prepare them for a SAP meeting, and guidance on how to complete each page of the SAP.