The first sections of this guide provide an overview of the foster care system and describe experiences of a child, Department of Social Services (DSS) foster care social worker, and other partners as children move through the foster care process. The remainder of this guide illustrates opportunities for NC InCK Family Navigators to partner with foster care social workers, placement providers, foster and kin placements, and other entities to produce better outcomes for children in DSS custody.
Resource Type
Child Protective Services Guide
The purpose of this guide is to provide an overview of the Child Protective Services (CPS) process and the experiences and needs families may have while involved with CPS. The guide outlines strategies Family Navigators can use to support families during and after involvement in CPS and how to incorporate CPS staff into integrated care teams.
Behavioral Health Guide
This guide provides education and resources on behavioral and mental health services and supports for children and families in the NC InCK model. This guide includes tips to help Family Navigators and health care providers recognize behavioral health needs and an overview of the behavioral health service array in standard and tailored health plans. In addition, information on safety planning and how to access crisis services in NC InCK counties will help Family Navigators and health care providers better assist NC InCK members experiencing a behavioral health crisis.
Legal Aid Guide
This Guide provides Family Navigators and health care providers with an overview of services most commonly used by children and families from Legal Aid of North Carolina. The guide also outlines eligibility for services and the process of requesting services through the Legal Aid of NC helpline.
Early Childhood Guide
This Guide provides information about early childhood programs and resources available in NC InCK’s five counties. This guide is best used in working with families with children birth to age six. It is intended to help Family Navigators and health care providers support families in identifying child care and early childhood education options that meet a family’s needs.
Family Navigator FAQs
This document answers Family Navigators’ commonly asked questions about the NC InCK model.
Alternative Payment Model (APM) Talking Points
This document shares key talking points and helpful information on the NC InCK APM for health care providers.
Kindergarten Readiness Promotion Bundle Provide Slide Deck
This presentation shares key points and helpful information on the Kindergarten Readiness Promotion Bundle for health care providers.
Kindergarten Readiness Promotion Bundle Talking Points
This document shares key talking points and helpful information on the Kindergarten Readiness Promotion Bundle for health care providers.
Overview Slides for Health Care Providers
This presentation gives health care providers an overview of the NC InCK model.